Plymouth Ice Company is committed to protecting your privacy and ensuring the security of any information that you provide when using our website. This privacy policy explains how we collect and use personal data provided by users of our website.

By using our website, you are agreeing to the terms of this policy. We may make changes to this policy from time to time without prior notice.

What personal data we collect and why we collect it:

We may collect the following personal information:

• Name

• Contact information, including email address and telephone number

• Other information relevant to your enquiry

We use this information for the following reasons:

• To communicate with you about your enquiry

• To keep internal records

Processing of your data:

Under the GDPR (General Data Protection Regulation), we control and process your personal information electronically using the following lawful basis: Legitimate Interests.

We process your information securely and solely for the purposes for which it has been obtained. We will continue to process your information under this basis until you withdraw consent or it is determined that your consent no longer exists. We do not share your information with third parties. If we change the lawful basis used to process your information, we will notify you of the change and any new lawful basis to be used if required.

Your individual rights:

Under the GDPR, you have the following rights:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• The right not to be subject to automated decision-making, including profiling

If you feel that there is a problem with the way we are handling your data, you have the right to complain to the ICO (Information Commissioner's Office).

We handle subject access requests in accordance with the GDPR.

How we use cookies:

A cookie is a small file that is placed on your computer's hard drive with your consent. It helps us to analyze web traffic and personalize your web experience by remembering your preferences.

We use traffic log cookies to identify which pages are being used. This information helps us analyze data about webpage traffic and improve our website. We only use this information for statistical analysis purposes, and the data is removed from the system afterward.

Overall, cookies help us provide you with a better website by monitoring which pages you find useful and which you do not. They do not give us access to your computer or any other information about you, other than the data you choose to share with us.

Managing cookies:

Most web browsers allow you to erase cookies from your computer's hard drive, block cookies, or receive a warning before a cookie is stored. The Help function within your web browser should tell you how.

However, some parts of our websites may not function fully for users that disallow cookies.

Links to other websites:

Our website may contain links to other websites of interest. However, we do not have control over these websites and cannot be held responsible for their privacy policies. You should exercise caution and review the privacy statement applicable to the website in question before sharing any personal information.

Additional information:

Under the Data Protection Act 2018, you have the right to request details of personal information that we hold about you. If you would like to request a copy of your information, contact us.

If you believe that any of the information we are holding about you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.